Virginia Mason Medical Center

Bohmer, Richard Ferlins, Erika M.

  • ケース
HBP

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent competition. Considerable change was imminent. Within his first few months, Kaplan had rallied the organization around a new strategic direction: to become the quality leader in health care. What Kaplan and his administrators lacked was an effective tool to execute their strategy. Soon thereafter, a series of serendipitous events led to the discovery of the Toyota production system, and the Virginia Mason Medical Center became entrenched in an overwhelming challenge: how to institute a production model in health care.

出版日
2005/10
改訂日
2008/10
領域
生産・業務管理
ボリューム
28ページ
コンテンツID
CCJB-HBS-606044-02
オリジナルID
606044
ケースの種類
Case
言語
英語
カラー
製本の場合、モノクロ印刷での納品となります。

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