To maximize their effectiveness, color cases should be printed in color. Aman Resorts (Abridged) describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations which differ in many ways from industry standards. Aman Resorts (Abridged) is a slightly shorter version of Aman Resorts, HBS No. 111-012.