4: "Can Your Culture Handle Large-Scale Experimentation?" from Experimentation Works: The Surprising Power of Business Experiments

Thomke, Stefan

  • チャプター
HBI

This chapter closely examines how a company can encourage a culture that trusts in experimentation, focusing on seven key attributes necessary to do so ethically, efficiently, and worth the associated costs. The first attribute should emphasize that there is no "winning or losing" in an experiment; it will provide useful information regardless of whether it supports the hypothesis. The second attribute stresses the importance of aligning various teams within the company on what they aim to achieve through experimentation. The third attribute warns against the Semmelweis reflex, which is the tendency to reject experimental results that don't align with personal assumptions. Attribute four discusses how to ensure an experiment is conducted with integrity, making them both ethical and worthwhile. The fifth attribute speaks on the importance of using trustworthy and capable tools for conducting experiments. The sixth attribute looks at how a company can embrace experimentation without sacrificing efficiency and streamlined processes. Finally, attribute seven examines techniques that upper management can use to create a culture in their organization that will be open to experimentation.

出版日
2020/02
領域
組織行動・人的資源管理
ボリューム
84ページ
コンテンツID
CCJB-HBS-1315BC
オリジナルID
1315BC
ケースの種類
Press Chapter
言語
英語
カラー
製本の場合、モノクロ印刷での納品となります。

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