Amazon Shopper Panel: Paying Customers for Their Data

Ascarza, Eva Israeli, Ayelet

  • ケース
HBP

This case introduces a new Amazon program that has consumers upload their receipts from transactions outside of Amazon, in exchange for money. Through the discussion, the case aims to explore issues in customers' privacy in the digital age, the value of customers' own data, and the change in regulations aimed to protect consumers that move companies from using third party data to first party data. In addition, the case offers an opportunity to discuss the power dynamics of online giants such as Amazon, Google, and Facebook.

出版日
2021/01
改訂日
2021/05
領域
マーケティング
ボリューム
8ページ
コンテンツID
CCJB-HBS-521058-03
オリジナルID
521058
ケースの種類
Case
言語
英語
カラー
製本の場合、モノクロ印刷での納品となります。