This is the first of a three-case series (IMD-3-1334 to IMD-3-1336). All three cases can be taught in a half-day session. Chris Johnson has been given the task of initiating and managing the world's largest SAP roll out. The scope is global, the time frame for completion is five years. The cost is estimated at SFr 3 billion. Chris has to move to Switzerland and start building an organisation and getting Nestle ready for a new way of managing the business. This case documents his first months in his new job and lays out the early challenges. A video is available to accompany the case series 'IMD-3-1334-V'.