The chair of the computer studies department noticed a marked change in the behavior of one of Conseco College's long-term employees. Although no official problems had yet surfaced, the chair has clear personal evidence that the employee was behaving erratically and uncharacteristically. The chair must decide how to deal with the situation. Supplementary cases Conseco College (B) and (C), products 9B05C003 and 9B05C004 follow the progress of the situation.