Mickey Mouse Takes a Stand: Does Sociopolitical Activism Change the Disney Story?

Whitler, Kimberly A. Goodman, Alex McNeilly, Mark Goodman, Adam

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DARDEN

This case presents the Walt Disney Company’s (Disney’s) involvement in Florida House Bill 1557, the Parental Rights in Education Act, known by opponents as the “Don’t Say Gay” bill. It can be used to help students consider activism from a multi-stakeholder perspective and the potential consequences of engagement to a company’s brand image (i.e., reputation) and business. The case presents a chronology of the events and company statements as the firm responded to consumer and organizational actions, enabling students to explore the challenges associated with: (1) aligning activism with brand purpose, (2) engaging in activism in a way that strengthens the consumer-brand relationship, (3) managing activism that may create conflict between two or more stakeholders (e.g., employees and consumers), and (4) aligning activism efforts with business growth. Consequently, the case offers opportunities to dive deeply into brand activism, corporate responses to activism, and marketing’s role in advocating for consumers and protecting the brand.

出版日
2022/06
領域
マーケティング
企業倫理・CSR
ボリューム
18ページ
コンテンツID
CCJB-UVA-M-1031
オリジナルID
M-1031
ケースの種類
Case
言語
英語
カラー
製本の場合、カラー印刷での納品となります。