This is the third of a three-case series (IMD-5-0488 to IMD-5-0490). This third and final case in the Sony Europa series, describes the departure of one of the two architects of the reorganisation. The case signals the closure of a relatively turbulent period at Sony Europa following the major restructuring. There is a video (IMD-5-0488-V) available to accompany the case series. **1999 EFMD European Case Writing Competition Category Winner**.