Unit Structure: Defining a Primary Customer as a Basis for Organizational Architecture
Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment
- チャプター

Grouping work units according to specific criteria is one of the most vexing problems of organization design. This chapter offers an approach to solve the organization structure problem by analyzing the first of the four Cs of organization design: customer definition. This product can be used with the free Job Design Optimization Tool (JDOT), available at: hbsp.harvard.edu/jdot
- 出版日
- 2005/06
- 領域
- 経営・戦略
- ボリューム
- 52ページ
- コンテンツID
- CCJB-HBS-2405BC
- オリジナルID
- 2405BC
- ケースの種類
- Press Chapter
- 言語
- 英語
- カラー
- 製本の場合、モノクロ印刷での納品となります。
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