In "The Unspoken Rules," Gorick Ng examines various standards and rules that are vital to a successful career. These rules are relevant and applicable to any role in any industry. This book offers tips on topics ranging from having a positive mindset to communicating effectively, from prioritizing various tasks to resolving conflict. Written for those just starting their career, this text is beneficial for navigating and succeeding in the workforce. Part 2, consisting of chapters 5 through 7, offers a discussion of how to shape others' perceptions of you. How to tell your story, manage your appearance, and effectively communicate are three areas where you can positively influence how others perceive you as well as your competence, commitment, and compatibility. Chapter 7 discusses how everything you do and don't do can influence others' perceptions of your competence, commitment, and compatibility. Dealing with misunderstandings is about understanding your intent and controlling your impact. Emails and instant messages, phone calls, video calls, voice mails, online activity, and in-person behavior are all areas where people often send mixed signals. Each of these areas is explored, including how you can send the right signals.