In "The Unspoken Rules," Gorick Ng examines various standards and rules that are vital to a successful career. These rules are relevant and applicable to any role in any industry. This book offers tips on topics ranging from having a positive mindset to communicating effectively, from prioritizing various tasks to resolving conflict. Written for those just starting their career, this text is beneficial for navigating and succeeding in the workforce. Part 4, comprising chapters 10 and 11, explores the need for building relationships in the workplace and understanding how various relationships affect your work. Chapter 11 looks at the importance of building professional relationships. These relationships are vital to succeeding in the workplace and enjoying your job, and they can give you a personal support system. Ideas for and examples of how to begin building those relationships are described. Specific ideas for people who work on-site and for people who work remotely are given. Tips for becoming a good conversationalist are also offered. How to continue building relationships after starting them is discussed.