In "The Unspoken Rules," Gorick Ng examines various standards and rules that are vital to a successful career. These rules are relevant and applicable to any role in any industry. This book offers tips on topics ranging from having a positive mindset to communicating effectively, from prioritizing various tasks to resolving conflict. Written for those just starting their career, this text is beneficial for navigating and succeeding in the workforce. Part 4, comprising chapters 10 and 11, explores the need for building relationships in the workplace and understanding how various relationships affect your work. Chapter 10 discusses the importance of hidden relationships between coworkers and invisible boundaries surrounding them. The most important people are not always at the top of the organization; therefore, the chain of command needs to be identified. The influencers on a team also need to be identified; the five types of influencers are gatekeepers, veterans, experts, socialites, and advisers. After identifying people, it can be helpful to learn about their "swimlanes"-what they are responsible for and when. Identifying loyalties within teams as well as comfort zones-the behaviors, jokes, language, and conversation topics your teams deems appropriate and inappropriate-will also help with getting things done effectively and becoming more compatible with your team.