In "The Unspoken Rules," Gorick Ng examines various standards and rules that are vital to a successful career. These rules are relevant and applicable to any role in any industry. This book offers tips on topics ranging from having a positive mindset to communicating effectively, from prioritizing various tasks to resolving conflict. Written for those just starting their career, this text is beneficial for navigating and succeeding in the workforce. Part 5, consisting of chapters 12 through 15, discusses how to get ahead in your career. Four specific ideas are looked at: taking advantage of meetings, seeking out and implementing feedback, analyzing and resolving conflicts, and showing your potential. Chapter 14 discusses how to deal with conflict. When a conflict arises, there are three options: live with the situation, fix it, or leave it. To decide which option would be best, diagnose the problem, which may be with people, the position, or the place. Then evaluate all the options; consider if the problem is temporary, what a better situation would look like, and what the pros and cons are of each option. Strategies for fixing the problem include asking for help, showing appreciation, assuming positive intent, and offering experiments. However, sometimes leaving is the best option. Steps for how to leave graciously are outlined.