Aligning External Partners

Alignment: Using the Balanced Scorecard to Create Corporate Synergies

Kaplan, Robert S. Norton, David P.

  • チャプター
HBI

The final component in an organization alignment program is for the enterprise to build scorecards with strategic external partners, such as key suppliers, customers, and alliances. This chapter looks at the process of reaching consensus about the objectives for relationships with external partners, creating understanding and trust across organizational boundaries, reducing transaction costs, and minimizing misalignment between the two parties.

出版日
2006/02
領域
経営・戦略
ボリューム
26ページ
コンテンツID
CCJB-HBS-1769BC
オリジナルID
1769BC
ケースの種類
Press Chapter
言語
英語
カラー
製本の場合、モノクロ印刷での納品となります。

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