When Measurement Obstructs Good Judgment: Understanding the Knowing-Doing Gap
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
- チャプター
Poorly designed performance measurement systems are among the biggest barriers to turning knowledge into action. This chapter examines the reasons why organizations persist in using flawed measurement practices and presents some general principles to help organizations distinguish measurements that cause problems from those that help solve problems.
- 出版日
- 1999/10
- 領域
- 組織行動・人的資源管理
- ボリューム
- 42ページ
- コンテンツID
- CCJB-HBS-2398BC
- オリジナルID
- 2398BC
- ケースの種類
- Press Chapter
- 言語
- 英語
- カラー
- 製本の場合、モノクロ印刷での納品となります。
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